Hi Richard, I have been in touch with Steve Barnes recently about how he got on with you doing his Lift Supervisor NVQ. As you may remember, we switched him from a course he was doing with another supplier actually already based on our previous experience of you being reliable and reputable at supporting the men in getting through it. He has asked me to put together a letter (or email!) of thanks to you, saying that his tutor, Joe, couldnt have been more helpful. Steve said the sessions he had with Joe were time efficient and didnt prevent him from doing his day job, he was clear on what he had to do, and the whole thing was a good learning experience from start to finish.
It is really tough for our men to do their day job, pass an NVQ and then apply it, and it is equally hard for me to try and juggle the front office work with men, NVQs, touch screen tests, card applications and life generally, so when we have a company that the men enjoy working with, are efficient and reliable and support me by owning the whole process from start to finish it really makes things much easier. So on behalf of both myself and Steve, thank you and would you please pass Steves thanks on to Joe.